GDPR Compliance
Your privacy rights and how we protect your data
Last updated: January 15, 2025
Sillion is committed to protecting your personal data and respecting your privacy rights. This page outlines how we comply with the General Data Protection Regulation (GDPR) and what rights you have regarding your personal information.
Data Processing Activities
Service Delivery
- • Account management and authentication
- • Platform functionality and features
- • Customer support and communications
- • Service optimization and improvements
Marketing & Analytics
- • Email newsletters and updates
- • Usage analytics and insights
- • Product development research
- • Performance monitoring
Legal Basis for Processing
Contractual Necessity
Processing required to provide our services and fulfill our contractual obligations
Legitimate Interest
Analytics, security, and service improvements that benefit both parties
Consent
Marketing communications and optional features you've explicitly agreed to
Data Retention
Your Data Rights
Access
Request a copy of your personal data
Rectification
Correct inaccurate or incomplete data
Erasure
Request deletion of your personal data
Portability
Receive your data in a structured format
Restriction
Limit how we process your data
Objection
Object to processing based on legitimate interest
Withdraw Consent
Revoke consent for specific processing
Complaint
Lodge a complaint with supervisory authorities
International Data Transfers
We may transfer your data outside the European Economic Area (EEA) to provide our services. When we do, we ensure appropriate safeguards are in place:
- • Adequacy decisions by the European Commission
- • Standard Contractual Clauses (SCCs) approved by the EU
- • Binding Corporate Rules for intra-group transfers
- • Certification schemes and codes of conduct
Contact & Requests
Data Protection Inquiries
For any questions about your data or to exercise your rights:
privacy@sillion.appResponse Time
We aim to respond to all data protection requests within 30 days. Complex requests may require additional time, and we'll keep you informed of our progress.
Security Measures
We implement appropriate technical and organizational measures to protect your personal data:
Technical Safeguards
- • End-to-end encryption
- • Secure data transmission
- • Regular security audits
Access Controls
- • Role-based permissions
- • Multi-factor authentication
- • Regular access reviews
Organizational
- • Staff training programs
- • Data breach procedures
- • Privacy by design